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A TELEMARKETER'S LIFE: A member of the industry writes of his experiences selling newspaper subscriptions to uninterested people at dinnertime.
QUOTE OF THE DAY: "If telemarketing happened over Skype and the potential customers could see the sad faces of the salespeople, I’m sure we’d see a huge increase in subscriptions. The general perception is that telemarketers have lousy or menial jobs; as I’ve said, people constantly mistreat them, or slam the phone in their faces. But as a telemarketer, you realize there’s something else that gnaws at you whenever you come into work: you’re expected to be a machine." – Daniel Portoraro.